FAQ - Frequently
Asked Questions
1.
How long does it take before an order is shipped?
2. Where can I buy Colonial Bronze Hardware?
3.
What is the return policy of Colonial Bronze?
4. Can I customize my selection?
** My question is not listed
or has not been answered.
1. How long does it take before an order is shipped?
If the item is in stock, we will generally ship the items within
48 hours. We use UPS ground to ship standard orders. Check this
chart to determine shipping times.
..back
to top
2. Where can I buy Colonial Bronze Hardware?
Colonial Bronze is distributed worldwide. Use this link to find
dealers in the US and Canada. For customers ouside
the US & Canada, please email
us here and we will do our best to find a distributor
in your area.
..back
to top
3. What is the return policy of Colonial Bronze?
Colonial
Bronze will accept defective hardware. If you are a distributor,
you will need to contact your representative for an RMA # and
return instructions. If you purchased Colonial Bronze hardware
from a showroom, you will need to contact the place of purchase
for specific instructions. Items may be subject to a restocking
fee.
..back
to top
4. Can I customize my selection?
Colonial
offers your customer greater customization capabilities than any
other hardware company. Colonial will tailor its hardware to fit
your customer’s needs and tastes through customization of:
Finish
(35 seperate finishes)
Overall length (up to 32” long)
Center to center dimensions (from 2 ½” to 30”)
Projection and clearance
visit our Finish center
and Design center
..back
to top
** My question is not listed or has not been answered.
If you can't
find your answer, please use
our feedback form by clicking here. Be sure to include
your email address and we will do our best to answer your question
as promplty as possible.
..back
to top
.
|
